The fan chasm (via feedly)
How big is the gap between customer and die-hard fan? In other words, between engaging and loving, between attending and craving?
For World of Warcraft, it’s huge. It’s very difficult to spend just…
Welcome. I'm Mike Troiano, and this is most of what I publish online.
How big is the gap between customer and die-hard fan? In other words, between engaging and loving, between attending and craving?
For World of Warcraft, it’s huge. It’s very difficult to spend just…